IDK Internet Help
Eudora Help
Question: Are there any help files available for eudora?
Answer: Yes Click here to go to Eudora.com Remember it is an 8meg file so be patient.

Question: Where does eudora put an attachment?
Answer: Usually in the /eudora/attachment directory.

Question: How do I get to the attachement directory?
Answer: Using win95, Go to Start button, right click choose Open then choose Programs, locate user group double click on the folder, locate eudora folder, double click, locate the attachement directory, double click, now you need to know the name of the file you are trying to locate.

Question: How do I configure my Eudora.
Answer: Open Eudora, Go to Special, Go to Settings, Click on Host,
It should say username @your provider.com
SMTP should say mail.your provider.com
That really is the only setup necessary to get your mail. Click file check mail.

Question: Why does the system hang up on me.
Answer: The system is set for 10 minute idle time. That means that if you are typing you are not transferring data to the system and after 10 minutes, the system will automatically hang up.
NOTE! It is a good idea to type your mesages in off line then when your ready to send them do the connection and send your messages.

Question: How do I attach a file?
Answer: First start a new message. Then click message choose attach file from the drop down list, pick the file from the correct directory file list. Choose OK ... Thats all there is to it, when you sent the message it will attach the file you have selected.

General Eudora FAQ


Can you explain the different encoding methods available in Eudora? When in the best time to use each one?

With Eudora Pro, you can send attachments with any of the following methods:

Binhex is a traditional Macintosh method for encoding of files. It is a good choice when sending Mac files to recipients who do not have a MIME compliant mail reader.

UUencode is best used only when the recipient asks for it. This will mainly occur when your recipient is using a UNIX or PC mailer that does not support MIME.

The MIME (Multipurpose Internet Mail Extensions) standard uses Base64 encoding. It is the newest form of encoding and is a good choice for sending files to either platform. However, since it is a new standard, only use this method if you know your recipient is using a mailer that supports MIME.

MIME is becoming a widely used mechanism due to its ability to let mailers communicate what kind of data is in the attachment by use of a content type header.

On the Mac, there are two ways to send MIME attachments, AppleDouble and AppleSingle. If you want to use MIME, it's acceptable to use Apple-Double when sending to Macs or PCs. AppleSingle is also good for Macs but shouldn't be sent to PCs. An Apple-Single attachment may not be understood by a PC because it includes both the data fork and the resource fork of the file. The resource fork is useless to a a PC. Appledouble splits these files up during transport, so a PC can trash this unneeded fork when it receives it and just use the data fork.


I use the find feature often, but it is sometimes difficult to determine which mailbox a found message is in, is there an easy way to do this?

Double-click on the title bar of the message while holding down the CTRL key (Mac users: do not use the CTRL key, simply double-click). The mailbox the message is in opens in front.


How do I reverse the sort order?

Hold down the shift key (Mac users: hold down the option key) when selecting the column you wish to sort.


Why is there no setting to have Read Receipt always on by Default?

Many administrators and mail system maintainers believe that routing return receipts would unduly burden the mail system. Therefore we do not provide an option for return receipts on all mail.


My corespondents are complaining that the lines in the messages I send are not wrapping correctly ( the lines break in funny places). How can I make Eudora send messages that wrap correctly?

The best solution is to turn on the word wrap option (in the Sending Mail dialog) and only press return to start a new paragraph. Eudora will take care of breaking the paragraphs into lines.


I received a message containing columns and they are not lining up correctly. What happened?

Either the sender or the receiver is using a proportional font (such as Arial or Times Roman). Changing the display fonts to a monospaced font like New Courier in the settings dialog will keep this from happening.


How can I read the messages in the mailboxes without double clicking on each message in the mailbox summaries?

In the Miscellaneous dialog there are options for "Switch messages with." These options let you use the keyboard arrow keys to scroll up and down through the messages in your current (topmost) mailbox. Check the unmodified arrows to scroll up using the left/up arrow keys and down using the right/down arrow keys. The alt-arrows and ctrl-arrows options let you do the same thing, as long as the appropriate key is used with the arrow key.


Sometimes I don't want to reply to every address in a message header even though I have the reply to all option turned on. How can I toggle between reply to all and a reply to sender only?

When selecting a reply or reply to from the message menu, hold down the shift key (Mac users: use the option key) to toggle the reply to all option. If reply to all option is on, this will generate a reply message to the sender only; if Reply to All is off, this generates a reply to the message sender and all other addresses in the message header.


How do I toggle the outgoing message Queue/Send function?

Hold down the shift key (Mac users: use the option key) while hitting the queue button to send immediately. If the button says Send, holding down the shift key will queue the message until you send other messages.


Eudora displays the following error when I try to check mail:

"-ERR Maildrop Lock Busy. Is another session running?"

What does this mean, and how can I fix it?

This happens if you are checking mail and you have crashed out of the session. The best thing to do is to contact the server administrator and let them know you have a disconnected popper process, and to please reset it.


Eudora displays the following error when I try to check mail:

There has been an error transferring your mail. I said PASS SHHHHH and the POP server said -ERR Password supplied for USERNAME is incorrect

What does this mean, and how do I fix it?

First, verify that your POP account is correct in the Getting Started dialog. Make sure the account address is complete paying particular attention to the part of the address before the '@' symbol. Second, verify the you are entering your pop account password correctly, paying attention to upper and lower case letters (make sure the Caps Locks Key is off). Contact the service provider or your company's Eudora support coordinator if the problem persists.


Eudora displays the following error when I try to send mail:

"There has been an error transferring your mail, I said: DATA and then the SMTP server said: 503 Need RCPT (recipient)"

What does this mean and how do I fix the problem?

In most cases, the cause of the problem is a blank nickname. If you are using a nickname to address this message, make sure the nickname has a valid Internet address entered in the address field of the Nicknames window.


Eudora just displayed the following alert:

"Mailbox (mailboxname) has a damaged table of contents, Shall I build a new one for you?"

What has happened?

If a table of contents file for a particular mailbox should be corrupt for one reason or another, Eudora will not be able to open the mailbox until the TOC has been rebuilt. You will not lose any mail, though you will lose the status information for the messages. If this happens to you often, you may want to have your PC checked for possible problems.

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